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Engineering outcomes that moved the business

A Series C fintech offering embedded payments and reconciliation.

Re-Architecting a Payments Core for Linear Scale

900→12k TPSSustained throughput
840ms→64msp99 latency
0Reconciliation drift

We decomposed the ledger into an event-sourced core on an append-only PostgreSQL event store partitioned by merchant, with idempotent command APIs and Redis projections, replacing pessimistic locks with optimistic concurrency.

“For the first time we can sign an enterprise merchant without a capacity caveat in the contract.” — Priya Venkatesan, CTO

A mid-market healthcare analytics company under HIPAA and SOC 2.

Lift, Re-Platform, and Optimize for a Healthcare Data Provider

9 monthsZero-downtime migration
−38%Infrastructure cost
0 findingsSOC 2 Type II

We ran a phased strangler-pattern migration to AWS, shifting traffic per service behind a routing layer with per-service rollback. All infra was Terraform-defined with encryption by default and audit logging mapped to SOC 2…

“They moved our entire platform under us and our customers never felt a thing.” — Marcus Lindqvist, VP of Infrastructure

An early-growth B2B SaaS whose single-tenant pilot landed three enterprise accounts.

Multi-Tenant Re-Platform for a B2B Collaboration Product

2 wks→10 minTenant provisioning
6→40kPaid seats in 14 mo
3/3Security reviews passed

We re-architected to multi-tenant with row-level isolation, per-tenant encryption keys, and a self-service provisioning service, rebuilding the frontend in Next.js and adding tenant-scoped metering for billing.

“The platform stopped being the bottleneck to enterprise deals — it became the reason we won them.” — Sophie Aldridge, Co-Founder & CEO

A venture-backed streaming startup with spiky viewership.

FinOps and Reliability Engineering for a Consumer Streaming App

−44%Monthly cloud spend
5/wk→<1/moSurge incidents
99.99%Peak-event uptime

We instrumented cost and performance telemetry, moved stateless workloads to Kubernetes with demand-driven autoscaling and Spot pools, added multi-tier caching, and codified capacity policies in Terraform.

“We halved the bill and stopped getting paged at 2am — I didn't think we could have both.” — Reuben Castellanos, Head of Platform

An enterprise B2B software company fielding 30,000+ monthly tickets.

Retrieval-Grounded AI Automation for an Enterprise Support Operation

61%Tickets auto-resolved
14h→<2minFirst response
−52%Cost per ticket

We built a retrieval-grounded agent over the client's docs with strict citations and confidence-gated escalation, integrated through a typed tool layer for scoped account actions, validated in shadow mode against 20,000…

“It handles the volume we could never hire for, and it does it without making things up.” — Hannah Brückner, Director of Customer Operations

500+
Projects delivered
99.99%
SLA-backed uptime
98%
Client retention
120+
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